Privacy policy

This policy covers duntekpet.com, run by DUNTEK Co., Ltd. (China).

What we collect

If you send the quote form, we store your name, company, email, country, business type, whether the inquiry is OEM or distribution, the products you tick, quantity, target market, message, the page you sent it from, and any UTM tags that were on the link. We do not ask for a password and we do not run a shopper account.

Why

To reply to the inquiry and to keep a record of it. Inquiry records are stored by our hosting provider, Cloudflare, so we can reply and keep a record of what was requested.

How long

We keep inquiry records while the conversation is active and for a reasonable period after, so we can find what was promised. Use the inquiry form if you want a copy or want the record deleted, and we will do that unless we have to keep it for a legal claim.

Who else sees it

The email provider we configure (for example the host’s own mail, or a transactional mail service) sees the message in order to deliver it. We do not sell the list. We do not run advertising cookies. If we turn on Cloudflare Web Analytics, that tool does not use a cookie.

Spam controls

The form uses technical checks to limit spam. Those tools receive the technical data they need to score the submission.

Contact

Privacy questions: use the inquiry form and mark the message as a privacy request.