DUNTEKPET
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FAQ

Frequently Asked Questions

Answers to common questions about OEM/ODM development, customization, sampling, production, and international orders.

OEM/ODM Development

What Is OEM Or Private Label On This Site?

Your brand goes on the pack. DUNTEK Co., Ltd. develops and manufactures pet products for brands, importers, and retailers through the DUNTEKPET division.

Can You Develop A Custom Formulation?

Yes. New concepts are reviewed for ingredient compatibility, stability, and manufacturing feasibility.

Can You Work With An Existing Formula?

Yes. Send your formula, target market, and what must stay fixed. A reference product, current label, or brief is enough to start.

Can You Match Custom Packaging And Labeling?

Yes. Pack format, fill, artwork, and label text are confirmed against the signed specification before production.

What Is The Difference Between OEM And DUNTEKPET?

OEM and private label puts your brand on the pack. DUNTEKPET is the division brand, supplied to confirmed distributors. The catalog is the same. There is no exclusive territory.

Sampling & Production

What Determines MOQ?

Minimums depend on the format, pack, recipe, and print run. Pilot quantities are often possible — include your target pack and quantity in the quote request.

How Long Does Production Take?

Timing depends on formula approval, packaging, and the production schedule for that order. We include a schedule in the quote.

Can Specifications Change After Sampling?

Changes after an approved sample are handled as a new confirmation against the signed specification. Label text and pack details are checked against what you sign.

Quality & Documentation

What Documentation Is Available?

Ingredient lists, finished-goods specifications, batch records, and export paperwork are prepared according to the product and order. Factory certificates are on the quality page; full copies are emailed on request. FDA registration is registration, not an FDA approval.

Can You Arrange Testing?

Third-party laboratory testing and market-specific paperwork are arranged per product when required for that project.

How Are Market-Specific Requirements Handled?

Requirements for labeling, documentation, and testing are reviewed against the product type and target market during quoting and specification sign-off.

How Are Specifications Confirmed?

Formula, pack, label text, and quality requirements are documented in the specification you approve before production.

Orders & Delivery

How Are Shipping Arrangements Handled?

Export documentation, packaging, shipment arrangements, and delivery timing are coordinated according to the agreed order terms.

How Do Repeat Orders Work?

Approved specifications provide the basis for repeat production. Project files are maintained so repeat orders follow the agreed product, packaging, and quality requirements.

What Should We Send For A Quote?

Product or closest catalog item, target market, rough quantity, pack and label status, and anything that must stay fixed on the formula or claims.

Do You Sell To Pet Owners On This Site?

No. This site is for business inquiries. Orders are confirmed through quotation, not a checkout cart.

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